FAQs

Do you offer international shipping?
Yes, Inéssi ships worldwide. Shipping rates and delivery times are shown at checkout.

How can I care for my jewelry?
Keep your pieces dry, store them separately, and avoid contact with perfumes or lotions to maintain their shine and longevity.

Can I return or exchange my order?
Absolutely. We offer a simple return/exchange process. Please refer to our Return Policy page for full details.

What if my jewelry arrives damaged?
If your item arrives damaged, contact us immediately with photos. We’ll replace it or arrange a solution right away.

Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking number via email to follow your parcel in real time.